Terms & Conditions

1. About M1 Services

M1 Services is a heating, ventilation, and air conditioning (HVAC) company serving Greenville, Greer, and surrounding Upstate South Carolina communities. We provide residential and commercial heating and cooling services, including repairs, maintenance, installations, replacements, and ductless mini-split solutions.

Our website provides information about our services and allows visitors to request estimates, ask questions, and contact our team.

2. Website Use and Information Submission

When using our website or submitting a contact form, you agree to provide accurate and current information to the best of your knowledge.

Information submitted through our forms may include your name, phone number, email address, service address, and details about your heating or cooling needs.

By submitting a form, you authorize M1 Services to use the information provided to review your inquiry, respond to your request, and coordinate potential services. Electronic marketing communications and automated text messages are subject to the separate consent requirements described below.

You agree not to misuse our website, submit false or misleading information, attempt unauthorized access, or interfere with the website’s normal operation.

3. SMS Messaging and Communication Consent

M1 Services may offer SMS and MMS text messaging to customers and individuals who have agreed to receive these communications.

Depending on your consent preferences, messages may include:

• Responses to service inquiries and estimate requests
• Appointment confirmations, scheduling updates, and reminders
• Service-related notifications and follow-up communications
• Promotional offers, maintenance reminders, or other marketing messages, when separately authorized

By expressly opting in to receive text messages from M1 Services through a website form or another approved consent method, you agree to receive messages related to the specific communication category you selected.

Messages may be sent using automated technology or customer relationship management (CRM) software.

Message Frequency: Message frequency varies based on your service activity, inquiries, and communication preferences.

Message and Data Rates: Message and data rates may apply. Contact your wireless carrier for details about your messaging plan.

Opt-Out Instructions: You can opt out of text messages at any time by replying STOP to a message from M1 Services. After opting out, you may receive a final confirmation message. You will not receive additional messages from that messaging program unless you choose to subscribe again.

Help and Support: For assistance with text messaging, reply HELP to a message from M1 Services or contact us at (864) 642-0858.

Consent Is Optional: Consent to receive automated or promotional text messages is not a condition of purchasing services or submitting a website inquiry. You may contact M1 Services directly without subscribing to text messaging.

Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages. Message delivery may be affected by network availability, carrier restrictions, or other technical factors.

For additional details about how we collect, use, and protect your information, please review our Privacy Policy.

4. Email and Telephone Communications

When you contact M1 Services or submit an online inquiry, we may respond using the contact information you provide, subject to applicable law and your communication preferences.

These communications may relate to your requested services, scheduling, estimates, or other questions you have submitted.

If you receive marketing emails from M1 Services, you may unsubscribe using the instructions provided in those emails.

You may also contact us directly to request changes to your communication preferences.

5. Estimates, Appointments, and Services

Information on our website is provided for general informational purposes and does not constitute a binding service agreement.

Submitting an estimate request or appointment inquiry does not guarantee service availability, a confirmed appointment, or a specific price.

Any estimates, service recommendations, scheduling arrangements, or financing options are subject to confirmation by M1 Services and any applicable service or financing terms.

Actual service costs and recommendations may vary based on equipment condition, property requirements, labor, materials, and other factors identified during evaluation.

6. Intellectual Property

All original content on this website, including text, graphics, logos, photographs, website designs, and other materials, is owned by M1 Services or used with appropriate permission, unless otherwise indicated.

Website content is provided for personal, noncommercial informational use. You may not reproduce, distribute, modify, or commercially exploit our materials without prior written permission, except as permitted by applicable law.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, financing providers, scheduling platforms, or other external services.

These websites and services operate independently and may have their own terms, conditions, and privacy practices.

M1 Services is not responsible for the content, availability, or policies of third-party websites. We encourage visitors to review the applicable terms before sharing information or completing transactions through external platforms.

8. Website Availability and Disclaimer

M1 Services makes reasonable efforts to keep the information on our website accurate and up to date. However, we do not guarantee that all website content will always be complete, current, or free from errors.

Website content may be updated or changed without prior notice.

The website is provided on an “as available” basis. To the extent permitted by applicable law, M1 Services disclaims warranties regarding uninterrupted website access, error-free operation, or the suitability of website information for a particular purpose.

Information provided on this website should not replace a professional inspection or evaluation of your HVAC system.

9. Limitation of Liability

To the fullest extent permitted by applicable law, M1 Services will not be liable for indirect, incidental, special, or consequential damages arising from the use of, or inability to use, this website.

This includes damages related to website interruptions, technical errors, inaccurate information, or delays in electronic communications.

Nothing in these Terms & Conditions limits or excludes liability that cannot legally be limited or excluded. These provisions apply to website use and do not replace any separate written agreement governing HVAC services.

10. Privacy and Data Protection

M1 Services respects your privacy and handles personal information according to our published Privacy Policy.

Information submitted through our website may be used to respond to inquiries, coordinate services, manage customer communications, and support normal business operations.

Any use of personal information for text messaging is subject to applicable consent requirements and your communication preferences.

For more information, please visit our Privacy Policy.

11. Changes to These Terms

M1 Services may update these Terms & Conditions periodically to reflect changes in our website, communication practices, business operations, or applicable requirements.

Any updates will be published on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the revised terms, to the extent permitted by applicable law.

12. Governing Law

These Terms & Conditions are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles, except where applicable law requires otherwise.

13. Contact M1 Services

If you have questions about these Terms & Conditions, our website, or your communication preferences, please contact us.